Managing your Files & API subscription

📄 Using Files, API, or Google Sheets? You're in the right place.
Using our HubSpot or Pipedrive integration? → See CRM billing

Dropcontact operates on a subscription basis with a monthly or annual credit quota that automatically renews. We use a Pay On Success model, which means you're only charged when an email is successfully found or verified.

Pay On Success billing 🏆

A credit is charged only when:

• A verified email is successfully enriched and returned, or
• An email is provided specifically for verification

If no email is found, your credit is automatically refunded.

Plans and credit quotas

Choose the plan that fits your needs:

Starter plan: Includes B2B email enrichment, native email validation, advanced catch-all verification, 100% GDPR-compliant processing, file-based enrichment, API & MCP access, and Google Sheets add-on.

Growth plan: Everything in Starter, plus credits carry over, LinkedIn enrichment (no login required), job cleaning, AI-powered job classification, company change detection, and company data enrichment.

Select your credit quota (from 500 to 150,000 emails per month) based on your volume. Your quota resets at each renewal date.

Managing your subscription

Upgrade your plan

Need more credits? Upgrade anytime for immediate access.

1. Go to Pricing in your dashboard
2. Select a higher credit quota from the dropdown
3. Click Upgrade ↗
4. Your new credits are available instantly

💡 Upgrades are effective immediately. You can start using your new credit quota right away.

Renew your current plan

Want to keep the same plan? Simply renew.

1. Go to Pricing in your dashboard
2. Keep your current credit quota selected
3. Click Renew
4. Your subscription continues with the same quota

💡 Renewals are processed immediately and restart the billing cycle of your current subscription.

Downgrade your plan

Need fewer credits? Downgrade to a lower quota.

1. Go to Pricing in your dashboard
2. Select a lower credit quota from the dropdown
3. Click Downgrade ↓
4. The change takes effect at your next renewal date

💡 Downgrades take effect at your next renewal date. You keep your current quota until then.

Flexible and commitment-free

Need Dropcontact just for a one-time enrichment? You can.

Subscribe to any plan, process your file, and cancel right after. Cancellations take effect at your next billing date, so you get a full month to use your credits even if you cancel on day one.

💡 With a Growth plan, unused credits carry over when you downgrade. Perfect if you want to keep credits available for occasional use without paying full price each month.

Account settings

From the Account tab, you can:

• Set your Preferences (target country for prospects)
• Access Billing & payments (invoices and payment methods)
• Cancel your subscription if needed

Check your subscription details

Check your credit balance and current plan anytime. 

Note: Dropcontact also offers native CRM integrations for HubSpot and Pipedrive with additional features like smart merge and automatic updates. Learn more about CRM subscriptions.